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Last update: January 20, 2022
bitely designs products and tools that help you achieve your health and fitness goals and empower and inspire you to lead a healthier, more active life. These Terms of Service (“Terms”) apply to your access and use of the bitely Service. The “bitely Service” includes our devices including associated firmware, applications, software, websites, APIs, products, and services.
If you reside in the US, these Terms are an agreement between you and bitely Inc., 1108 Lavaca St. Ste 210 Austin, TX 78701 U.S.A. When the Terms mention “bitely,” “we,” “us,” or “our,” they refer to the party to the agreement that provides you with the bitely Service. You must accept these Terms to create a bitely account and to access or use the bitely Service. If you do not have an account, you accept these Terms by using any part of the bitely Service. If you do not accept these terms, do not create an account or use the bitely Service.
You must accept these Terms to create a bitely account and to access or use the bitely Service. If you do not have an account, you accept these Terms by using any part of the bitely Service. If you do not accept these terms, do not create an account or use the bitely Service.
For information about our data practices, please see our Privacy Policy. By accessing or using the bitely Service, you agree that we can collect and use your information in accordance with the Privacy Policy.
Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to access or use the bitely Service unless their parent has consented in accordance with applicable law. Additionally, you cannot access or use the bitely Service if you are barred from receiving services under applicable law or have previously been suspended or removed from the bitely Service.
You may only connect to the bitely Service using (i) a device that is manufactured, distributed, or sold by bitely itself or through its authorized resellers or agents; (ii) our mobile applications and software, or approved third-party applications, software, or devices; or (iii) our websites (“Authorized Connections”). You may not connect to the bitely Service with any device that is not manufactured, distributed, or sold by bitely itself or through its authorized resellers or agents (such as a knock off or counterfeit version of a bitely device); otherwise intends to resemble or purports to be a bitely device; or any unauthorized application or third-party connection. Any violation or attempted violation of this provision may result in the immediate termination of your ability to access the bitely Service. If you have questions about whether a product or application qualifies as an Authorized Connection, please contact info@shopbitely.com
Full use of the bitely Service requires that you create an account by providing us with information such as your full name and a valid email address, as well as a strong password. You are responsible for all activity that occurs in association with your account. bitely is not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials. Please contact Customer Support if you discover or suspect any security breach related to the byteSense Service or your account.
Full use of the bitely Service is dependent upon your use of a computer with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the bitely Service and it is your responsibility to ensure the equipment’s functionality. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges.
bitely may enable you to post, upload, store, share, send, or display photos, images, video, data, text, music, exercise regimens, food logs, recipes, comments, and other information and content (“Your Content”) to and via the bitely Service. You retain all rights to Your Content that you post to the bitely Service. By making Your Content available on or through the bitely Service you hereby grant to bitely a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform, reproduce, translate, create derivative works from, and distribute Your Content, in whole or in part, including your name and likeness, in any media. The rights you grant us in this Section 5 are only for the limited purpose of offering and improving the bitely Service.
You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a license to use Your Content as described in these Terms.
You represent and warrant that Your Content, the use and provision of Your Content on the bitely Service, and your use of the bitely Service will not (a) infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (b) violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) be fraudulent, false, misleading, or deceptive; (d) be defamatory, obscene, pornographic, vulgar, or offensive; (e) promote discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (f) be violent or threatening or promote violence or actions that are threatening to any person or entity; or (g) promote illegal or harmful activities or substances.
You further agree not to (1) upload any content that contains software viruses or is designed to interrupt, destroy, or limit the functionality of any equipment or services, or that contains other harmful, disruptive, or destructive files or content; (2) use or attempt to use another user’s account without authorization, or impersonate any person or entity; (3) harvest, solicit, or collect information of other users for any reason whatsoever, including, without limitation, for sending unsolicited communications; (4) post, advertise, or promote products or services commercially, or upload any content that is advertising, promotional material, junk mail, spam, or a contest or sweepstake, or that furthers or promotes criminal activity; or (5) use the bitely Service in any manner that, in our sole discretion, is objectionable or restricts or inhibits any other person from using or enjoying the bitely Service, or which may expose us or our users to any harm or liability of any type.
bitely may, in its sole discretion, alter, remove, or refuse to display any of Your Content, and may forbid you from posting, uploading, storing, sharing, sending, or displaying Your Content to and via the bitely Service.
“bitely Content” includes any photos, images, graphics, video, audio, data, text, music, exercise regimens, food logs, recipes, comments, software, works of authorship of any kind, and other information, content, or other materials that are posted, generated, provided, or otherwise made available through the bitely Service. bitely Content, the bitely Service, and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the United States and foreign countries. We reserve all rights not expressly set forth in these Terms. You agree not to remove, change or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the bitely Service. Our logos and any other bitely trademarks that may appear on the bitely Service, and the overall look and feel of the bitely Service, including page headers, graphics, icons, and scripts, may not be copied, imitated or used, in whole or in part, without our prior written permission. Other trademarks, product, and service names and company names or logos mentioned on the bitely Service are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.
The bitely Service is intended for your personal, noncommercial use.
bitely grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to (1) access and use the bitely Service, (2) access and view the bitely Content, (3) access and use the software and mobile applications provided by the bitely Service, and (4) use the software that is embedded into bitely devices as authorized in these Terms. With respect to items (3) and (4), this license includes any third-party software embedded in any bitely Service. This license is provided solely for your personal, noncommercial use and enjoyment of the bitely Service as permitted in these Terms.
You will not use, sublicense, copy, adapt, modify, translate, disclose, prepare derivative works based upon, distribute, license, sell, rent, lease, assign, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the bitely Content, bitely Service or any portion thereof (including any third-party software), except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by bitely or its licensors, except for the licenses and rights expressly granted in these Terms.
Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the bitely Service: (1) use, display, mirror, or frame the bitely Service or any individual element within the bitely Service, including the layout and design of any page, without bitely’s express written consent; (2) use bitely’s name, any bitely trademark or logo, or any bitely proprietary information without bitely’s express written consent; (3) access or tamper with non-public areas of the bitely Service, bitely’s computer systems, or the technical delivery systems of bitely’s providers; (4) test the vulnerability of any bitely system or breach any security or authentication measures; (5) circumvent any technological measure implemented by bitely or any of bitely’s providers or any other third party (including another user) to protect the bitely Service; (6) access the bitely Service or bitely Content through the use of any mechanism other than through the use of an Authorized Connection, bitely Service, or bitely API; or (7) modify, decompile, disassemble, reverse engineer, tamper with, or otherwise attempt to derive the source code of any software that bitely provides to you or any other part of the bitely Service.
Marketing and Do Not Contact
We may send you information about us from time to time if you have given us your consent (where required). In addition to electronic communications, this may include SMS messages for marketing purposes, provided you have opted in to receive such messages. bitely is committed to respecting your choice regarding the marketing communications you receive from us.
To manage your preferences for SMS marketing, you may opt-out at any time by replying "STOP" to any marketing SMS you receive from bitely. This opt-out mechanism is designed to provide you with an easy method to withdraw your consent for SMS marketing specifically. For electronic communications, including email, you have the opportunity to request to stop receiving messages from either bitely or our partners by withdrawing your consent. If you do not want to receive communications from us, please tell us when we collect your information or write us at any time at info@bitely.ai, making sure to include your country location. You may also use the convenient unsubscribe feature included with emails.
Please allow us enough time to process your request.
Keep in mind, this withdrawal of consent does not apply to necessary communications, such as responding to an inquiry, and is revoked if you later request information from us, for example, if you sign up to receive news alerts from us. Additionally, the option to unsubscribe from SMS marketing does not affect your subscription to other forms of communication from bitely, and vice versa.
You are granted a limited, nonexclusive, and nontransferable right to create a text hyperlink to the bitely Service for noncommercial purposes, provided that such link does not portray us or any of our products or services in a false, misleading, derogatory, or otherwise defamatory manner, and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing, or otherwise objectionable. This limited right may be revoked at any time in bitely’s sole discretion.
We reserve the right (but are not required) to remove or disable access to the bitely Service, any bitely Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the bitely Content, Your Content, or your use of the bitely Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the bitely Service, and in response may take any action we may deem appropriate.
If you rely on any bitely Content or the bitely Service, you do so solely at your own risk.
Our goal is to provide helpful and accurate information on the bitely Service, but we make no endorsement, representation, or warranty of any kind about any bitely Content, information, or services. The accuracy of the data collected and presented through the bitely Service is not intended to match that of medical devices or scientific measurement devices.
We are not responsible for the accuracy, reliability, availability, effectiveness, or correct use of information you receive through the bitely Service. bitely Content and the bitely Service may change from time to time or vary by geographic location. Maps, directions, and other GPS or navigation data, including data relating to your current location, may be unavailable, inaccurate, or incomplete.
Use of the bitely Service should not replace your good judgment and common sense. Please read and comply with all safety notices that accompany your use of the bitely Service, including those located on our Wear and Care page.
We reserve the right (but are not required) to remove or disable access to the bitely Service, any bitely Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the bitely Content, Your Content, or your use of the bitely Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the bitely Service, and in response may take any action we may deem appropriate.
Prolonged contact with wearable devices may contribute to skin irritation or allergies in some users. To reduce irritation, follow four simple wear and care tips: (1) keep it clean, (2) keep it dry, (3) don’t wear it too tight, and (4) give your wrist a rest by removing the band for an hour after extended wear. For more information visit www.bitely.us/product-care. If you notice any skin irritation, soreness, tingling, numbness, burning, or stiffness in your hands or wrists while or after wearing the product, remove your device and please discontinue use. If any symptoms persist longer than 2-3 days after removing the device, consult your doctor.
Terms of Sale and Returns and Warranty
bitely’s Terms of Sale and Returns and Warranty Policy apply to purchases of physical goods from bitely. The Terms of Sale are incorporated into and made a part of these Terms. All orders placed are subject to bitely’s acceptance. We may accept, decline, or place limits on your order for any reason.
If you submit comments, ideas, or feedback to us, you agree that we can use, disclose, reproduce, distribute, and exploit them without any restriction or compensation to you. We do not waive any rights to use similar or related ideas or feedback previously known to us, developed by bitely, or obtained from sources other than you.
Additional terms and conditions may apply to surveys, contests, giveaways, and other promotions sponsored by bitely or its partners. It is your responsibility to carefully review those terms and conditions.
As part of your use of the bitely Service, you may receive notifications, text messages, alerts, emails, and other electronic communications. You agree to the receipt of these communications. You can control most communications from the bitely Service by using your account settings. We may need to provide you with certain communications, such as service announcements and administrative messages. You are responsible for any messaging or data fees you may be charged by your wireless carrier. Any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that the communication be in writing.
The bitely Service may display or permit linking or other access to or use of third-party content, promotions, websites, apps, services and resources (collectively “Third-Party Services”) that are not under bitely’s control. This may include the opportunity for you to link your bitely account, bitely data, or the bitely Service with Third-Party Services. We provide these links only as a convenience and are not responsible for the products, services, or other content that are available from Third-Party Services. You acknowledge that any Third-Party Services that you use in connection with the bitely Service, such as third party applications accessed on bitely devices, are not part of the bitely Service and are not controlled by bitely, and you take sole responsibility and assume all risk arising from your interaction with or use of any Third-Party Services. You also acknowledge that these Terms and the bitely Privacy Policy do not apply to any Third-Party Services. You are responsible for reading and understanding the terms and conditions and privacy policy that applies to your use of any Third-Party Services.
bitely may change or discontinue, temporarily or permanently, any feature, component, or content of the bitely Service at any time without notice. bitely is not liable to you or to any third party for any modification, suspension, or discontinuance of any feature, component, or content of the bitely Service. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by bitely products without prior notice to you.
We reserve the right to suspend or deactivate your account or your access to certain aspects or all of the bitely Service, or to terminate these Terms, at our sole discretion, at any time and without notice or liability to you. Upon any such suspension, deactivation, or termination, we may delete or remove Your Content and other information related to your account. You may close your account at any time by contacting Customer Support. Upon any termination of these Terms or suspension, termination, or discontinuation of the bitely Service or your account, the following provisions of these Terms will survive: Sections 1, 5, 6, 9, 10, 11, 13, 14, 16, 17, 19, 20, 21, 22, 23, 24, 25.
THE bitely SERVICE AND bitely CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES ARISING OUT OF OR RELATED TO THESE TERMS OR THE bitely SERVICE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the bitely Service or bitely Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the bitely Service or any bitely Content.
You will indemnify and hold harmless bitely or its officers, directors, employees, affiliates, agents, licensors, and contractors from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third party, governmental authority, or industry body, and all liabilities, damages, losses, costs, and expenses, including without limitation reasonable attorneys’ fees, arising out of or in any way connected with (i) your access to or use of the bitely Service, (ii) Your Content, (iii) your breach or alleged breach of any warranties made by you hereunder or your violation of any other provision of these Terms, or (iv) your violation of any law or the rights of a third-party. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
NEITHER bitely, ITS SUPPLIERS, OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE bitely SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE bitely SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT bitely HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL bitely’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE bitely SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO bitely FOR USE OF THE bitely SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO bitely, AS APPLICABLE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN bitely AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
You agree that any dispute between you and bitely arising out of or relating to these Terms of Service, the bitely Service, or any other bitely products or services (collectively, “Disputes”) will be governed by the arbitration procedure outlined below.
Governing Law: Except as otherwise required by applicable law, the Terms of Service and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the State of Delaware without regard to its conflict of laws principles.
Informal Dispute Resolution: We want to address your concerns without needing a formal legal case. Before filing a claim against bitely, you agree to try to resolve the Dispute informally by contacting info@bitely.us. We'll try to resolve the Dispute informally by contacting you through email. If a dispute is not resolved within 15 days after submission, you or bitely may bring a formal proceeding.
We Both Agree To Arbitrate: You and bitely agree to resolve any Disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.
Opt-out of Agreement to Arbitrate: You can decline this agreement to arbitrate by contacting info@bitely.us within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement.
Arbitration Procedures: The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco, California, or any other location we agree to.
Exceptions to Agreement to Arbitrate: Either you or bitely may assert claims, if they qualify, in small claims court in Delaware (DE) or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the bitely products or bitely Service, or infringement of intellectual property rights (for example, trademark, trade secret, copyright or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.
No Class Actions: You may only resolve Disputes with bitely on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed under our agreement.
Judicial Forum for Disputes: Except as otherwise required by applicable law, in the event that the agreement to arbitrate is found not to apply to you or your claim, you and bitely agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of San Francisco County, California. Both you and bitely consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.
Limitation on Claims: Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the bitely products or bitely Service must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.
Except as otherwise stated herein, these Terms constitute the entire and exclusive understanding and agreement between bitely and you regarding the bitely Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between bitely and you regarding the bitely Service and bitely Content.
We will notify you before we make material changes to these Terms and give you an opportunity to review the revised Terms before continuing to use the bitely Service. When you use the bitely Service after a modification becomes effective, you are telling us that you accept the modified Terms
If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
You may not assign, delegate, or transfer these Terms, by operation of law or otherwise, without bitely’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. bitely may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Any notices or other communications provided by bitely under these Terms, including those regarding modifications to these Terms, will be given: (i) via email or (ii) by posting to the bitely Service. For notices made by e-mail, the date of receipt on the message will be deemed the date on which such notice is transmitted.
bitely’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of bitely. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
Additional terms may apply to certain products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.
You may contact us at info@shopbitely.com
